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| Common Questions |
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What size/style
of RV’s do you
rent? |
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Class A’s, Class C’s, Class
B’s, trailers and fifth wheels either for travel or on site or at your destination. Please browse our inventory to see what is currently offered. |
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How do I get a price quote? |
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Each rental unit will have its own rate page
with current rates. |
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Is there a minimum rental period? |
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5 Star RV Rental has a
four night minimum rental period. |
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Any mileage restrictions? |
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| Our owners offer a free 150 km or 100 miles
per day of rental. Additional miles are at .25 to .50 per kilometer
and .32 to .55 per mile. |
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Will a deposit be required? |
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For most our rentals a $500 reservation deposit
or half the rental is charged to your credit card at the time
of confirmation. This will be applied toward your rental charges
on pick up. When you pick up your RV there is also usually
a security deposit charged and held during the time of your
rental. Terms, rates and conditions of deposits vary depending
on the owner. The owner will let you know what the details
when the reservation is confirmed. |
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What other charges should I consider? |
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Above the base rate of your rental, any extras
you may decide to go with, such as hospitality kits, kitchen
kits, emergency road kits, or extra insurance. If your RV is
equipped with a generator there is usually a per hour fee on
its use which is calculated after your rental. The average
rate for this is $4.00. Also, before returning your RV it is
usually required that you clean the RV so that it is ready
for use for the next renter. If you return the RV in a condition
that is not clean and ready for use, you could be charged with
a cleaning fee.
Don't forget the cost of gas! Of
course, we don't charge you for gas and your vehicle will come
pre-filled when you pick it up. Upon returning the vehicle,
as in any car rental, you will need to fill the gas tank as
it was when you picked it up. Don't forget to calculate your
total gas expenditures into your budget for the trip if you're
traveling long distance. We advise our customers, if they haven't
already, to sign up to any of the major gas station gas credit
cards to take advantage of member discounts and other benefits
to save on gas expenses.
Once your RV is returned there is also extra per mile costs
for any mileage over the free or pre-purchased amounts. Costs
vary from location to location.
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Will insurance be arranged or provided? |
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Most owners provide their own insurance and some require a binder from your insurance company. |
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Is an RV difficult to drive? |
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| No, not really. You need
to remember, at all times, the size is bigger than your
car. You’ll need
to consider your visibility when driving and changing
lanes. Be careful when parking also. |
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What about fuel economy? |
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Gas mileage depends on
the driving conditions – how
you are driving it and where. On average though you can
expect approx. 9 miles to the gallon. |
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What happens if the RV breaks down? |
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We have nationwide 24-hour roadside assistance,
24-hour vehicle operation assistance, 24-hour customer service
in any of 13 languages, Toll-free technical service hotline,
mobile mechanical services, and warranty station appointment
service. |
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Are there specified times for pickup
and drop off rentals? |
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Most pickup times are
11:00am – 2:00pm,
and drop off times range from 8:00am – 11:00am.
Exceptions can be made.
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What type of driver’s
license is needed to operate an RV? |
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A valid driver’s
license is needed. You must be at least 25 years old. |
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What should I
know about waste (“dump
stations” & water)? |
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The RV owner will go over
all of this at the time of pickup. After going through
all the steps you’ll
discover it’s quite easy. |
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Can I tow a trailer behind my vehicle? |
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You will need to ask at time of booking. It
varies from unit to unit and owner to owner. |
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Are there refunds for an early return
or late fees for a late return? |
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There are no refunds for early return. Late
fees are at the discretion of the owner. |
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Have more questions? |
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Just email us at
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| CONTACT DETAILS |
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5 Star RV Rental
12 Lampman Crescent,
Thorold, Ontario, Canada L2V 4K7 |
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